Terms of Sales

PREAMBLE

The site is published by the seller, MME PUISILLOUT, whose head office is located at the following address: 1 rue Eugène Delacroix, 33150 CENON, FRANCE.

The seller is not subject to Taxe TVA under article 293 B of the CGI.

The purpose of the following provisions is to define the general conditions of sale on the saccpoussyble.com site.

These Terms of Sales (hereinafter "TS") define the contractual rights and obligations of the seller and his customer within the framework of a distance and electronic sale of goods and products.

The TS exclusively govern the relationship between the seller and the customer.

The TS express all the obligations of the parties. The customer is deemed to accept them without reservation, failing which his order will not be validated.

In case of doubt about one of the conditions of sale, the practices in force in the distance selling sector by companies whose head office is in France and the Consumer Code apply.

The seller reserves the right to modify the TS from time to time. The changes will be applicable as soon as they are posted online.

ARTICLE 1. CATALOG OR ONLINE STORE

Through the site, the seller provides the customer with a catalog or an online store accurately presenting the products sold, without the photographs having a contractual value.

The products are described and presented with the greatest possible accuracy. However, in the event of errors or omissions in the presentation, the seller cannot be held liable for this fact.

The products are offered within the limits of available stocks.

The prices and taxes relating to the sale of the products are specified in the catalog or the online store.

ARTICLE 2. PRICE

The seller reserves the right to modify its prices at any time by posting them online.

Only the prices in force indicated at the time of the order will apply, subject to availability of the products on that date.

The prices are indicated in euros and do not take into account the delivery costs, which are invoiced in addition. The delivery costs are indicated before validation of the order by the customer.

The prices take into account the taxes applicable on the day of the order and any change in the rate of these taxes will be automatically reflected in the price of the products in the catalog or the online store. If one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change could be reflected in the selling price of the products.

The total amount of the order (all taxes included) and delivery costs included, is indicated before final validation of the order form.

Payment of the full price must be made when ordering.

Prices and remarks:

- Sold Individually = Price of a piece

- Sold in batch = Price per batch. The lot consists of several pieces. (noted in item description)

Example: an order of 1 lot = 1 Bag + 1 Cover.

ARTICLE 3. ONLINE ORDER

The customer has the possibility to complete an order form online, by means of an electronic form. By completing the electronic form, the customer accepts the price and description of the products.

The customer will have to accept by clicking on the place indicated, the present general conditions of sale, so that his order is validated.

The customer must give a valid e-mail address and delivery address and recognizes by these general conditions of sale that any exchange with the seller may take place using this address.

The customer will also have to choose the delivery method and validate the payment method.

The seller reserves the right to block the customer's order in the event of non-payment, incorrect address or any other problem on the customer's account until the problem is resolved.

ARTICLE 4. CONFIRMATION AND PAYMENT OF THE ORDER

It is an order with obligation of payment, which means that the placing of the order implies a payment of the customer.

4.1 PAYMENT

All the payment methods available to the customer are listed on the seller's website. The customer guarantees the seller that he has the necessary authorizations to use the payment method chosen by him, when placing the order.

The customer makes the payment by card at the time of the final validation of the order by specifying his credit card number.

The customer acknowledges that the information given for this purpose constitutes proof of his consent to the sale as well as to the exigibility of the sums due under the order.

In the event of a dispute or fraudulent use of the bank card without physical use of the bank card (use of the bank card number), any person can contest within 70 days from the date of the transaction by sending a claim according to the following terms, so that the seller bears the costs of the sale and returns the disputed sum:

- by email to customer service at the email address: cpoussyble@gmail.com

Any dispute not made in accordance with the rules defined above and within the time limits set cannot be taken into account and will release the seller from all liability.

The seller has set up a procedure for verifying orders and means of payment intended to reasonably guarantee it against any fraudulent use of a means of payment, including by asking the customer for identification data.

In case of refusal of authorization of payment by credit card on the part of accredited bodies or in case of non-payment, the seller reserves the right to suspend or cancel the order and its delivery.

The seller also reserves the right to refuse an order from a buyer who has not fully or partially paid a previous order or with whom a payment dispute is in progress.

4.2 CONFIRMATION

Upon receipt of the validation of the purchase and payment by the customer, the seller transmits to the latter, on the email address he has specified, confirmation of receipt of the order form and a copy of the contract to be printed.

The seller is required to send an invoice to the customer upon delivery.

The customer can request that the invoice be sent to an address other than the delivery address by sending a request to this effect to customer service (see contact details below) before delivery.

In case of unavailability of a product, the seller will keep the customer informed by email as soon as possible in order to cancel the order for this product and refund the related price, the rest of the order remaining firm and final.

The customer can always exercise his right of withdrawal within 14 days from the moment the information concerning the unavailability of the product was sent to him.

For any question relating to the follow-up of an order, the customer can contact customer service at the following coordinates:

- by email to customer service at the email address: cpoussyble@gmail.com

ARTICLE 5. ELECTRONIC SIGNATURE

In accordance with the provisions of Law n ° 2000-230 of March 13, 2000, the online supply of the buyer's bank card number and the final validation of the order constitute proof of the customer's agreement, of the due date. sums due under the purchase order, signature and express acceptance of all operations carried out.

ARTICLE 6. PROOF OF THE TRANSACTION

Communications, orders and payments between the customer and the seller can be proven through computerized registers, kept in the seller's computer systems under reasonable security conditions. Purchase orders and invoices are archived on a reliable and durable medium considered, in particular, as a means of proof.

ARTICLE 7. DELIVERY

Delivery is made only after confirmation of payment by the seller's banking organization.

The products are delivered to the address indicated by the customer on the online form serving as an order form, the customer having to ensure its accuracy.

Any package returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the customer's expense.

In the event of payment by check, it must be issued by a bank domiciled in metropolitan France or Monaco. Any order paid by check or transfer will only be processed upon receipt of the payment method. Shipping times are to be recalculated from the date of receipt of the payment method.

The products are delivered to the address indicated by the consumer on the order form.

The customer must verify the completeness and conformity of the information he provides to the seller. The latter cannot be held responsible for any data entry errors that could lead to delays or delivery errors. In this context, all costs incurred for the reshipment of the order will be entirely the responsibility of the customer.

7.1 DELAY IN DELIVERY AND TERMINATION

The seller cannot be held responsible for delays in delivery due to errors or disturbances attributable to carriers (total or partial strike in particular of postal services and means of transport and / or communications).

The consumer is required to check the condition of the packaging of the goods on delivery and to report the damage due to the carrier on the delivery note, as well as to the seller, within two working days.

The consumer will be notified by email of the imminence of a shipment concerning his order. In the event of a delivery delay of more than three days compared to the date we indicated to you in the dispatch email, we suggest checking with your post office that the package is not pending, then the if necessary, notify us of this delay by sending us an email.

We will then contact the Post Office to start an investigation. A Post investigation can last up to 21 working days from the date of its opening. If during this period, the product is found, it will be immediately forwarded to your home. If on the other hand the product is not found at the end of the period of 21 working days of investigation, the Post office considers the parcel as lost. It is only after this period that we can send you a replacement product, at our expense. If the product (s) ordered were no longer available at that time, we would reimburse you for the amount of the products affected by the loss of the carrier.

In the event of non-delivery, the consumer has 30 days from the date of shipment of his package to consult us and open an investigation with the postal services.

7.2 ORDER VERIFICATION

If at the time of delivery, the original packaging is damaged, torn or opened, the customer must then check the condition of the products. If they have been damaged, the buyer must absolutely refuse the package and note a reservation on the delivery slip.

The customer must indicate on the delivery note, and in handwritten form, any anomaly concerning the delivery.

The verification of the products is considered to have been carried out once the customer, or a person authorized by him, has signed the delivery note.

The customer must, if necessary, inform the seller of his reservations as follows:

- by email to customer service at the email address: cpoussyble@gmail.com

Any reservation not made in accordance with the rules defined above and within the time limits set cannot be taken into account and will release the seller from any liability vis-à-vis the customer.

Upon receipt of the complaint, the seller will assign an exchange number for the product (s) concerned and will communicate it to the customer by e-mail.

7.3 DELIVERY ERROR

In the event of a delivery error and / or non-compliance of the products with the indications appearing on the order form, the customer makes his complaint to the seller on the same day of delivery or at the latest on the first following working day. the delivery.

The complaint can be made according to the following methods:

- by email to customer service at the email address: cpoussyble@gmail.com

Any complaint not made in accordance with the rules defined above and within the time limits set cannot be taken into account and will release the seller from any liability vis-à-vis the customer.

7.4 RETURN OF ORDER

The product to be exchanged or refunded must be returned to the seller as a whole and in its original packaging, as follows:

Product returned by post within 14 days of the order delivery date, to the following address: Sac C'Poussyble - 1 rue Eugène Delacroix, 33150 Cenon FRANCE

Any complaint or return not made in accordance with the rules defined above and within the time limits set cannot be taken into account and will release the seller from any liability towards the customer.

Any product to be exchanged or refunded must be returned to the seller as a whole and in its original packaging. Return costs are the responsibility of the customer.

ARTICLE 8. PRODUCT GUARANTEES

The seller presents on his website saccpoussyble.com the products for sale with the necessary characteristics that allow compliance with Article L 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know before taking an order definitively the essential characteristics of the products he wishes to buy.

The offers presented by the seller are only valid while stocks last.

The products offered comply with European marketing standards. The photographs, texts, graphics, information and characteristics reproduced and illustrating the products presented are not contractual. Consequently, the seller cannot be held liable in the event of an error or omission in one of these photographs, texts or graphics, information or characteristics of the products.

The seller cannot be held responsible for non-performance of the contract due to all cases of force majeure.

Hypertext links may refer to sites other than the "saccpoussyble.com" site. The seller declines all responsibility in the event that the content of these sites contravenes the legal and regulatory provisions in force.

ARTICLE 9. UNAVAILABILITY OF PRODUCTS AND REFUNDS

In case of unavailability of an ordered product, the customer will be informed by email.

The customer will have the possibility of canceling his order and will thus have the choice between the reimbursement of the sums paid, by him, within 14 days at the latest of their payment, or the exchange of the product.

ARTICLE 10. RIGHT OF WITHDRAWAL

The customer can exercise his right of withdrawal and return of the product within 14 working days of delivery.

The customer will exercise his right of withdrawal by contacting customer service:

- by email to customer service at the email address: cpoussyble@gmail.fr

After having communicated his decision to withdraw, the customer then has 14 days to return or return the goods.

Any withdrawal or return not made in accordance with the rules defined above and within the time limits set cannot be taken into account and will release the seller from any liability vis-à-vis the customer.

The customer may request the exchange or refund of the returned product, without penalty, with the exception of the return costs which remain at his expense. However, in the event of an exchange, delivery costs may be billed to the customer again.

The return or exchange of the product can only be accepted for products as a whole, intact and in their original condition, in particular with complete packaging, intact and in sales condition.

Certain products, due to their intrinsic quality, cannot be subject to the right of withdrawal and cannot be reimbursed, in particular, but not exclusively, the products covered by article L. 121-21-8 of the Consumer Code. to know :

- any tailor-made product

- any made-up product

- any product exclusively

The seller must reimburse the customer for all sums paid, including delivery costs, within 14 days of the recovery of the goods or of the transmission of proof of the shipment of such goods.

ARTICLE 11. PERSONAL DATA 

The seller will keep in his computer systems and under reasonable security conditions proof of the transaction including the purchase order and the invoice.

The seller guarantees his client the protection of his personal data.

The customer has the right to access, modify and delete the information collected, in particular by contacting customer service for this purpose as follows:

- By e-mail to the following address: cpoussyble@gmail.com;

- By registered letter to the following address: 1 Rue Eugène Delacroix, 33150 CENON FRANCE.

ARTICLE 12. FORCE MAJEURE

The parties will be exempt from their obligations, in the event that a circumstance beyond their control, constituting a case of force majeure, prevents their execution. The obligations of the parties will be suspended.

The party who invokes such a circumstance, must notify the other party immediately, of its occurrence and its disappearance.

All irresistible facts or circumstances, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, defined as such by the parties, are considered as cases of force majeure. French case law and in particular, the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, and the shutdown of telecommunications networks.

If the force majeure event lasts longer than three months, these general conditions may be terminated by the injured party.

ARTICLE 13. PARTIAL NULLITY

If one or more stipulations of these general conditions of sale were to be declared null by application of the law, of a regulation or of a final decision of a French court, the other stipulations will retain all their force and their scope.

ARTICLE 14. APPLICABLE LAW AND COMPETENT JURISDICTION

The seller is established in France in a stable and sustainable manner in order to effectively carry out his activity, whatever, in the case of a legal person, the location of his head office.

Also, these TS are subject to the application of French law, to the exclusion of the provisions of the Vienna Convention.

In the event of a dispute or complaint, the customer will first contact the seller to obtain an amicable solution.

In the absence of an amicable agreement, the customer, if he contracts as a consumer, may initiate proceedings before the court of his choice and if he contracts as a professional, may initiate proceedings before the court of the place of the head office. social vende.