Shipping and returns

Shipping your package

Packages are usually shipped within 2-3 days after payment is received. Any order paid by check or transfer will only be processed upon receipt of the payment method. Shipping times are to be recalculated from the date of receipt of the payment method. They are shipped via La Poste with a tracking number and delivered without signature. Packages can also be shipped via La Poste and delivered against signature.

The consumer must verify the completeness and conformity of the information he provides to the seller. The latter cannot be held responsible for any data entry errors that could lead to delays or delivery errors. In this context, all costs incurred for the reshipment of the order will be entirely the responsibility of the consumer.

Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them. Box sizes are appropriate and your items are properly protected.

Your package is shipped at your own risk, but special attention is paid to fragile items.

Return of your package.

Return costs are the responsibility of the consumer.

Any product to be exchanged or reimbursed must be returned to the seller as a whole and in its original packaging, according to the following terms:

Product returned by post within 14 days of the order delivery date, to the following address: Sac C'Poussyble - 1 rue Eugène Delacroix, 33150 Cenon

Any complaint or return not made in accordance with the rules defined above and within the time limits set cannot be taken into account and will release the seller from any liability towards the consumer.